How it works

From QR scan to happy customer.
No queues. No cash. No chaos.

See the full journey — from your customer spotting your QR code at the van, to walking away with their food and a smile — in seven simple steps.

Customer scanning a QR code at a food van with their phone
1At the van

Customer spots your QR code and scans it

Your Eventifood QR code lives on your van — printed on a board, stuck to the hatch, or shown on a full-screen display. The customer points their phone camera at it. That's it. No app to download, no account to create. Your full menu opens instantly in their browser.

Food truck menu open in a customer's mobile browser
2Ordering

They browse your menu and build their order

Your full menu — with categories, item photos, descriptions, prices, and any extras or customisations — is right there on their phone. They can add modifiers (extra cheese, no onions), see dietary info, and tap to add items to their basket. All at their own pace, while you carry on cooking.

Customer paying by phone at a burger van hatch with a card terminal on the counter
3Payment

They pay cashlessly — card, phone, or Apple Pay

When the basket's ready, they pay securely through the app. Card, Apple Pay, Google Pay — whatever they've got. The payment is processed and confirmed in seconds. No cash to handle, no change to count, no float to worry about at the end of the night.

Eventifood kitchen display board showing live orders
4In the kitchen

The order appears on your kitchen display instantly

The moment payment is confirmed, the order hits your kitchen display board — a large, colour-coded screen that shows every active order. You see the customer's name, what they ordered, any notes, and how long it's been waiting. No paper tickets, no shouting across the van, no missed items.

Bonus feature

Mount customer display screens around your van or pitch

As well as the kitchen board for your team, Eventifood includes a public-facing display mode you can open on any spare screen — a tablet, a monitor, a TV. Mount it at the hatch, on the side of the van, at the picnic tables, anywhere. It shows everyone waiting exactly where their order is in the flow, in real time, with no login required. Run as many screens as you like, wherever people are standing.

📺 Any screen, any device🔄 Live order-by-order updates♾️ Unlimited screens
Order status showing Being Prepared on the customer's phone
5Status updates

Orders move through stages as you prepare them

As your team works through the order, you tap to move it through stages — Received, Being Prepared, Almost Ready, Ready for Collection. The customer sees their status update live on their phone. No one needs to shout a name across a crowded field. No one needs to guess how long they've got.

Ready for collection notification on the customer's phone at a festival
6Customer notified

They get a notification the moment it's ready

When you mark an order Ready, two things happen automatically: the customer's live status page updates instantly in their browser, and they get an email straight to their phone. No app needed, no account to log in to. They know exactly when to come to the hatch — and there's no crowd building at the window, no cold food going to waste.

Vendor handing a burger in a kraft tray to a happy customer at the hatch
7Collection

They collect their food — happy, no queue, no fuss

The customer walks up when they're ready, tells you their name or order number, and collects their food. Job done. No queue at the hatch, no cash changing hands, no back-and-forth about toppings — all of that happened on the phone. They leave happy. You get back to cooking.

The result

Short queue at a burger van trading at night

Zero queues

Customers order from their phone and only come to the hatch when their food is ready.

Phone scanning a QR code to pay at a food van

100% cashless

No float, no counting up, no cash-handling risk. Every payment is digital, instant, and recorded.

Couple eating street food in front of a food truck

Happy customers

They ordered at their own pace, paid in seconds, and knew exactly when to collect. That's a good experience.

Ready to run it at your van?

Your store is live in under 30 minutes. Free to set up — you only pay 2% when orders come in.